![]() ![]() ![]() In the case of a discontinued model, KMC Music will replace it with another of equal or greater value. KMC Music will replace it with another one of equal value.If so, repair work will be performed under the terms of the product’s warranty policy, and the product will be returned (prepaid) to the dealer or service center. KMC Music will determine if the product is repairable.Once KMC Music receives the instrument, the evaluation normally takes two or three business days. The dealer or service center will contact KMC Music for a return authorization number (RMA) and shipping instructions (customers are responsible for shipping charges to return products to KMC Music). How long does it take to get a warranty service evaluation? Contact our customer service reps at can help you locate a local dealer or service center near you.What if my place of purchase is out of business or in another state? The dealer or service center will then contact KMC Music and request a return authorization number. You’ll need a copy of your sales receipt for this. Please contact your place of purchase and request a warranty service evaluation.Who do I contact for warranty service for my guitar? Jasmine Studio Five-Year Limited Warranty: Electronics and Plating are not covered by warranty Acoustic Instrument Five-Year Limited WarrantyAdditional Product Warranty Notes:Jasmine Limited Lifetime Warranty (1997): Electronics and Plating are not covered by warranty Click here to view or print: Jasmine Studio Series instruments (JS-141, JS-241, JS341, JS-441): KMC Music Inc.Acoustic Instrument Limited Lifetime Warranty Click here to view or print: Jasmine instruments (non-Studio Series): KMC Music Inc.What is the warranty period of my guitar? ![]()
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